Incidents | Tefexia LC Incidents reported on status page for Tefexia LC https://status.tefexia.net/ en AP-ICN Network emergency maintenance https://status.tefexia.net/incident/813546 Wed, 28 Jan 2026 15:45:41 -0000 https://status.tefexia.net/incident/813546#406ed34542cfbe59594f41818f5608b553ffd383c2efc21295816eb6154316e1 Maintenance completed AP-ICN Network emergency maintenance https://status.tefexia.net/incident/813546 Wed, 28 Jan 2026 15:00:41 -0000 https://status.tefexia.net/incident/813546#bd183e21304c47d969d88bc8673b0a80e725658030f753d24f277ef0d24dfbbd Due to a firmware issue with our security equipment, a firmware update will be performed. Network access will be unavailable during this time Seoul, South Korea - (ICN) recovered https://status.tefexia.net/ Wed, 28 Jan 2026 14:51:38 +0000 https://status.tefexia.net/#22e6a01689f34cddb088d7ce6f41668b170605f8e9c096483d96e3e9d8a70e56 Seoul, South Korea - (ICN) recovered Seoul, South Korea - (ICN) went down https://status.tefexia.net/ Wed, 28 Jan 2026 14:12:51 +0000 https://status.tefexia.net/#22e6a01689f34cddb088d7ce6f41668b170605f8e9c096483d96e3e9d8a70e56 Seoul, South Korea - (ICN) went down AP-ICN Network emergency maintenance https://status.tefexia.net/incident/812499 Tue, 27 Jan 2026 07:20:22 -0000 https://status.tefexia.net/incident/812499#495064048077df904ffdd4d6c63de7a7bb6d97925a1c634294656e561a5f7d55 Maintenance completed Seoul, South Korea - (ICN) recovered https://status.tefexia.net/ Tue, 27 Jan 2026 07:18:43 +0000 https://status.tefexia.net/#9e9d6cb2dcf1ae7e2a6e43178025f215a2ca934e1d41e498aa6cf28e0baa6b16 Seoul, South Korea - (ICN) recovered Seoul, South Korea - (ICN) went down https://status.tefexia.net/ Tue, 27 Jan 2026 07:15:58 +0000 https://status.tefexia.net/#9e9d6cb2dcf1ae7e2a6e43178025f215a2ca934e1d41e498aa6cf28e0baa6b16 Seoul, South Korea - (ICN) went down AP-ICN Network emergency maintenance https://status.tefexia.net/incident/812499 Tue, 27 Jan 2026 07:10:22 -0000 https://status.tefexia.net/incident/812499#6ea2352982944a33c02eaea57140cfe8dc55cbe6f153330d916a5d846f0ef8cc Due to a firmware issue with our security equipment, a firmware update will be performed. Network access will be unavailable during this time AP-ICN Network maintenance https://status.tefexia.net/incident/805232 Fri, 16 Jan 2026 16:00:13 -0000 https://status.tefexia.net/incident/805232#da58eade37cb5091ab3a578e19ea8db5343e262bc2982dd346aecf5605677993 Maintenance completed AP-ICN Network maintenance https://status.tefexia.net/incident/805232 Fri, 16 Jan 2026 15:00:13 -0000 https://status.tefexia.net/incident/805232#4725521fcf4eee63c01e38c855460effd50c94569e2e8477f4f881ef86c92d5c Dear Customers and Partners, We would like to inform you of an upcoming emergency network maintenance. Due to security-related requirements, we have scheduled the following emergency maintenance work to ensure the safety and stability of our services. Maintenance Period 2026/01/17 0AM ~ 2026/01/17 1AM KST (Duration: 1 hour) Maintenance Details Replacement of security equipment During the maintenance period, all network services may be temporarily unavailable. We sincerely apologize for the short notice and any inconvenience this may cause, and we appreciate your understanding and cooperation. Thank you for your continued trust and support. Best regards, Tefexia AP-ICN Network maintenance https://status.tefexia.net/incident/796066 Fri, 09 Jan 2026 17:00:00 -0000 https://status.tefexia.net/incident/796066#2e19ab069a499ac5d89c2e8b7a45a6bc0f0338756ebf1b640b12aedfc3b99a00 Maintenance completed AP-ICN Network maintenance https://status.tefexia.net/incident/796066 Fri, 09 Jan 2026 13:00:00 -0000 https://status.tefexia.net/incident/796066#1171156d9b6d19307e71de3897b6aab257d44fb2ce3b6ca14988b51083346a8e Dear Customers and Partners, We would like to inform you of an upcoming scheduled network maintenance. As you may be aware, we have recently experienced ongoing network issues caused by frequent DDoS attacks. To improve overall network stability and service quality, we have planned the following maintenance work. Maintenance Period 2026/01/09 10PM ~ 2026/01/10 2AM Maintenance Details Upgrading uplink capacity with our upstream providers Replacement and expansion of selected network switches Changes and additions to firewall equipment During the maintenance period, all network services will be completely unavailable We apologize for any inconvenience this may cause and appreciate your understanding and cooperation Thank you for your trust and support Best regards, Tefexia AP-ICN Network maintenance https://status.tefexia.net/incident/796066 Fri, 09 Jan 2026 13:00:00 -0000 https://status.tefexia.net/incident/796066#1171156d9b6d19307e71de3897b6aab257d44fb2ce3b6ca14988b51083346a8e Dear Customers and Partners, We would like to inform you of an upcoming scheduled network maintenance. As you may be aware, we have recently experienced ongoing network issues caused by frequent DDoS attacks. To improve overall network stability and service quality, we have planned the following maintenance work. Maintenance Period 2026/01/09 10PM ~ 2026/01/10 2AM Maintenance Details Upgrading uplink capacity with our upstream providers Replacement and expansion of selected network switches Changes and additions to firewall equipment During the maintenance period, all network services will be completely unavailable We apologize for any inconvenience this may cause and appreciate your understanding and cooperation Thank you for your trust and support Best regards, Tefexia TCP connection failures with some ISPs at AP-ICN-01 https://status.tefexia.net/incident/795112 Sun, 28 Dec 2025 11:35:00 -0000 https://status.tefexia.net/incident/795112#5d724a2d63ce2a277ab2cc56359e31d2c31ea4691f9c438933528ba9aee7f55b The DDoS protection equipment uplink expansion, scheduled for early January, was completed ahead of schedule, resolving the current issue. The team is currently monitoring the link and has confirmed that TCP connections are operating normally TCP connection failures with some ISPs at AP-ICN-01 https://status.tefexia.net/incident/795112 Sun, 28 Dec 2025 11:24:00 -0000 https://status.tefexia.net/incident/795112#1f880b5e5b8b0d3319e6f7de5e5f3737c80842a4e407cfc059ff10aac53aad18 Due to a DDoS attack, the link is congested, causing delays or failures in some connections. Our team is mitigating the DDoS attack, and while most of the congestion has been resolved, we are continuing to monitor the situation TCP connection failures with some ISPs at AP-ICN-01 https://status.tefexia.net/incident/784359 Tue, 16 Dec 2025 15:27:00 -0000 https://status.tefexia.net/incident/784359#e371d7a2f8ab132b1d745a546b14129b865fa9bd8581739171d28e64bd33357e This incident is has been resolved TCP connection failures with some ISPs at AP-ICN-01 https://status.tefexia.net/incident/784359 Tue, 16 Dec 2025 14:58:00 -0000 https://status.tefexia.net/incident/784359#8aec0d21c2b66e5cdb9749991e31e607fb03f01844364d58b776679a776ee8a1 We have now resolved the firewall's stateful check failure. We are currently monitoring the network TCP connection failures with some ISPs at AP-ICN-01 https://status.tefexia.net/incident/784359 Tue, 16 Dec 2025 14:45:00 -0000 https://status.tefexia.net/incident/784359#a06c1799905b72400780761b4d83383933ec4133f389276fb91caff7b7b276e3 TCP connections are currently unavailable due to a failed firewall stateful check. We are currently working on resolving this issue TCP connection failures with some ISPs at AP-ICN-01 https://status.tefexia.net/incident/784359 Thu, 11 Dec 2025 07:25:00 -0000 https://status.tefexia.net/incident/784359#eefedcb6dd56f07862b63c92d86166f43fa26ad68d0fdb37e57113bde44496cb Due to a DDoS attack, the link is congested, causing delays or failures in some connections. Our team is mitigating the DDoS attack, and while most of the congestion has been resolved, we are continuing to monitor the situation TCP connection failures with some ISPs at AP-ICN-01 https://status.tefexia.net/incident/777180 Tue, 02 Dec 2025 14:09:00 -0000 https://status.tefexia.net/incident/777180#189ccfb46fb0d2566c10a3a84b1b55510526991b6b81935a80c03edaef6224bd This incident is has been resolved TCP connection failures with some ISPs at AP-ICN-01 https://status.tefexia.net/incident/777180 Mon, 01 Dec 2025 13:36:00 -0000 https://status.tefexia.net/incident/777180#b7b89de59e9d9f6b8f858ed23046df23dbfbefb3321bd0653ac504d91a6ef27f Due to a DDoS attack, the link is congested, causing delays or failures in some connections. Our team is mitigating the DDoS attack, and while most of the congestion has been resolved, we are continuing to monitor the situation TCP connection failures with some ISPs at AP-ICN-01 https://status.tefexia.net/incident/777180 Mon, 01 Dec 2025 03:55:00 -0000 https://status.tefexia.net/incident/777180#7280d1d7989da2ed96d550859321e2f751421c671ea20dd2e92ed8d00136cc9d We have identified issues in the chassis housing the routing equipment at AP-ICN-01, which resulted in TCP connection failures with some ISPs. To prevent further impact on production traffic and to reduce related risks, the faulty switch running the problematic EOS software has been taken out of service. Traffic is now being handled by the remaining redundant switches, and services are operating normally We will proceed with additional inspections and EOS upgrades to ensure greater stability and long-term reliability of the network TCP connection failures with some ISPs at AP-ICN-01 https://status.tefexia.net/incident/772862 Mon, 24 Nov 2025 02:27:00 -0000 https://status.tefexia.net/incident/772862#8686f3d1b0219ca9f7ebaceaa73f28f023590f4f07b638b77cdded8d0d301f8e The upstream ISP’s firewall maintenance caused brief TCP connection failures lasting less than one second South Korea Network Outage https://status.tefexia.net/incident/763801 Thu, 13 Nov 2025 11:21:00 -0000 https://status.tefexia.net/incident/763801#25b0c9e1ec94238494068390a40be796b6331386f88e1a199e4ccb23a886432d This incident is has been resolved South Korea Network Outage https://status.tefexia.net/incident/763801 Thu, 13 Nov 2025 11:00:00 -0000 https://status.tefexia.net/incident/763801#caf4921ee1c642d0ff48f4e875473a7b88782db87669aba52dd4f0237a6c862f Due to a carrier issue, the upstream link has been removed Our network team is currently monitoring this issue Some connections may experience some network improvements South Korea Network Outage https://status.tefexia.net/incident/763801 Thu, 13 Nov 2025 10:52:00 -0000 https://status.tefexia.net/incident/763801#b8a319c5253819e49dcff2a6b7bb9b9c612f6c6d3114848ad8feacf5e38c8147 The entire South Korea PoP network is currently experiencing an outage TCP connection failures with some ISPs at AP-ICN-01 https://status.tefexia.net/incident/757725 Tue, 04 Nov 2025 14:56:00 -0000 https://status.tefexia.net/incident/757725#f22a05030fba1d85de1033515dcb47ad4c77f3e81c1128937d7cb303ca3f17cb This incident is has been resolved TCP connection failures with some ISPs at AP-ICN-01 https://status.tefexia.net/incident/757725 Tue, 04 Nov 2025 14:02:00 -0000 https://status.tefexia.net/incident/757725#e7a4d719d7fc37fc1309b3f2cd9a79fe99ce900102a9c36b4a2c92343e905c2d A new routing configuration for SKT has been deployed to resolve the connectivity issues. We are currently monitoring the network to ensure stability, and some users may experience minor performance fluctuations as the changes take effect TCP connection failures with some ISPs at AP-ICN-01 https://status.tefexia.net/incident/757725 Tue, 04 Nov 2025 12:53:00 -0000 https://status.tefexia.net/incident/757725#b58e0116b884483dfa8a814d20fac0ab77dd3ca075ab2ebd9f9c26a0faa5707a Currently, AP-ICN-01 (South Korea) is experiencing network degradation due to connectivity issues with SKT. This issue is affecting certain traffic flows and may result in intermittent packet loss or connection timeouts for users connected through the affected ISP